Frequently Asked Questions
What is your turn around time?
Turnaround time varies based on how complex the project is and how fast you approve of the work.
Can I see the project before I make a purchase?
Time is extremely valuable. I will not start on ANY project without receving the payment first. If you need to see my work, please take a look at some of my work on Instagram.
What if I want a refund?
Once an order has been placed, refunds are NOT permitted. Having buyer's remorse or needing the money for another reason is not a reason to receive a refund. Please make sure that you want to make the purchase beforehand.The exception to this is if I cannot commit to the project for unforeseen/personal reasons. If I have already started the project, no refunds will be given. Your deposit will serve as a cancellation fee.
I made a purchase and have not receive an email, why?
You may or may not receive an email confirmation directly from me after your order. This is due to my workload and the amount of emails received at any given time. If you are unsure if your order went through, feel free to contact me and I will be more than happy to confirm if the order went through or not.
What can you guarantee?
How many pictures can I add to the project?
Depending on the type of project you purchase, the amount of pictures will vary. If you check the 'Services & Rates' tab, the amount of pictures you're allowed to send is explained.
What if I'm not sure about how I want to my project to look?
Many of the projects that I do is freestyle. All you really have to explain in the form I send via email is the color that you want. A lot of my clients are not sure how they want their projects to look, so I try to be as creative as possible with all projects.
What if I don’t like my project?
What kind of photos should I send?
Highly suggested photos are high quality photos, preferrably with no body parts cut off.
Where do I explain how I want the project to look?
Once I receive a payment for your project, a form will be sent via email. The form will give you freedom to express how you want your project to look.
What happens after I purchase?
How many revisions do I get?
What do you need in order from me to start?
How many pictures/videos to send?
Do you offer a payment plan?
At this time, I do not offer a payment plan. Projects $100 and under must be paid in full. Projects over $100 requires a 75% deposit fee.
How will I receive my logo?
You will receive your logo as a .png file via email.